Why the best CEO’s invest in Customer Experience

Why the best CEO’s invest in Customer Experience

Michael Falcon has put together this compilation video for you to hear what Steve Jobs (Apple), Richard Branson (Virgin), Jeff Bezos (Amazon), Tony Hsieh (Zappos), Gary Vaynerchuk (Vayner Media) and Herb Kelleher (Southwest Airlines) have to say about customer and employee experience.

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